itop – ITSM & CMDB OpenSource

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CREATED

26-Jun-2014

LAST UPDATED

26-Jun-2014

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Overview

A simple, web based IT Service Management tool

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itop – ITSM & CMDB OpenSource Web Site

Features

  • Fully configurable CMDB
  • HelpDesk and Incident Management
  • Service and Contract Management
  • Change Management
  • Configuration Management
  • Automatic SLA management
  • Automatic impact analysis
  • CSV import tool for all data
  • Consistency audit to check data quality
  • Data synchronization (data federation)

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